Free Shipping on All Orders Over £80  |  The Heritage Collection Is Here

Shipping Policy

Last Updated: March 1, 2026

We strive to deliver your orders as quickly and efficiently as possible.

1. Processing Time

Orders are processed within 1-2 business days (Mon-Fri). You will receive tracking once shipped.

2. UK Domestic Shipping

MethodDeliveryCost
Standard3-5 business days£5.95 (FREE over £80)
Express1-2 business days£12.95
Next Day1 business day£18.95

3. International Shipping

RegionDeliveryCost
Ireland3-5 days£7.95
Europe (EU)5-10 days£12.95
US / Canada7-14 days£16.95
Rest of World10-21 days£22.95

4. Customs & Taxes

International customs duties and taxes are not included and are the recipient's responsibility.

5. Lost or Damaged

Contact us within 7 days (lost) or 48 hours (damaged) with photos.

6. Contact Us

SOUTHWELL WAYNE LTD
Email: support@waynesouthwell.com
Phone: +44 7577016253
Hours: Monday – Friday, 9:00 AM – 6:00 PM GMT